Privacy Policy

2. Information We Collect

We may collect information that you voluntarily share with us when you contact us through our website, phone, WhatsApp, email or any other official communication channel. This may include your name, email address, phone number, company name, service requirement, location, message details and any other information you choose to provide.

We do not collect online payment information through this website because online payment is not currently available on our website.

3. How We Use Your Information

We use the information shared by you to respond to enquiries, understand your facility management requirements, provide service information, prepare proposals, coordinate site visits, communicate with you, improve our services and maintain business records.

We may also use your information for internal follow-ups, customer support, operational coordination, service planning and compliance with applicable legal or regulatory obligations.

4. Cookies and Analytics

At present, our website does not use online payment systems. If we use cookies, analytics tools or similar technologies in the future, they may help us understand website performance, visitor behaviour and service interest. Any such use will be for improving the website experience, business communication and service quality.

5. Sharing of Information

We do not sell your personal information. We may share limited information only when required for business operations, service coordination, communication support, hosting, website maintenance, professional advice, legal compliance or where required by law.

Any information shared for operational purposes is intended to be used only for the relevant business or service requirement.

6. Data Protection and Security

We take reasonable steps to protect the information shared with us from unauthorised access, misuse, loss or disclosure. However, no method of internet transmission or electronic storage is fully secure, and we cannot guarantee absolute security.

7. Data Retention

We may retain enquiry, communication and business information for as long as necessary to respond to your request, provide services, maintain business records, resolve disputes and comply with legal or operational requirements.

8. Your Rights

You may contact us to request correction, update or deletion of your personal information, subject to applicable legal, contractual and operational requirements. We will review such requests and respond as reasonably practicable.

9. Third-Party Links

Our website may include links or references to third-party websites, platforms or services. We are not responsible for the privacy practices, content or policies of those third parties. Please review their policies before sharing any information with them.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices or legal requirements. The updated version will be posted on this page with the revised date.